Prime Forex guarantees best exchange rate on Currency Exchange and Money Transfers to its customers. If a customer can provide a proof of a lower rate being offered by a competitor, be it a bank or any other exchange house, Prime forex would not only match, but better that rate. 

The proof of the rate would have to be verified by Prime forex before the rate is bettered. The Exchange rates for Currencies as well as Money Transfer are dynamic and hence Prime forex recommends its customers to also re verify the rate if they had been communicated a particular rate by a Bank or an Exchange house if some time has lapsed between the rate quoted by competitors and by Prime forex.